Remote and Smart Hands
Comprehensive Smart Hands from Retinue Technology Solutions enhances your IT team's capabilities. Our on-site services optimize uptime, allowing you to focus on core operations while we ensure your hardware's reliability.
Equipment Status Check
We can check the power status, fault lights, alarms or any other anomolies with your data center equipment and provide real time info to your IT team.
Equipment Swap
Whether it is a network switch or an entire storage array, out team can swap out your equipment and get the new gear installed and online.
Equipment Configuration
If you have new equipment delivered to your data center and need it configured for remote access we can perform an initial setup
Parts Swap
From fans to hard drives to power supplies, we can swap out just about any defective part to keep your equipment running and avoid any unnecessary downtime.
Spares Inventory Management
Need to know what spare parts you have on hand in your data center? Our team can conduct an inventory and maintain an accurate count of what's on hand.
Live Video Chat Support
Live video support is a good option if you have a complex or an undocumented environment or if you simply want to get a remote view of your data center. We can support this option.